Services

We offer:

• Comprehensive consulting and individual concepts
• Turnkey solutions

Our support contracts include:

• Remote maintenance for troubleshooting and fault clearance
• Remote configuration support
• First-level support for the end-users of the system
• Second-level support to resolve faults
• Updates and upgrades
• Daily evaluation of log files for proactive fault detection
• Online monitoring
• Statistics (for example in accordance with the X-Ray Ordinance)

Special features:

• Personal interaction between the supplier and the customer
• Feedback welcomed to help us develop our products and services to better meet your needs